PMO LEADERSHIP

AGENCY OPERATIONS

Optimizing Operations. Maximizing Impact.

ABOUT

Residing in Asheville, North Carolina, Tessa’s passion for agency operations is rooted in the belief that work can be purposeful, impactful, and fun. Having been in the agency world for over 11 years, Tessa has lead both executive and project teams and takes a hands-on approach to agency operations.

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EOS Modeling

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Leadership through Radical Candor

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Clarity in KPIs

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Streamline Agency Operations

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EOS Modeling · Leadership through Radical Candor · Clarity in KPIs · Streamline Agency Operations ·

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    Fractional COO

    Optimize operations, leverage data in decision making, and drive sustainable growth without the overhead of a full-time executive.

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    PMO Leadership

    Establish Project Management as a profitable service line by implementing repeatable systems and processes.

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    Project/Product Management

    Ship projects on time and on budget; implement agile processes to deliver products to market.

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    Mentorship

    Ready to level up? Receive guidance on leadership, process optimization, and strategic problem-solving to grow your career faster.

APPROACH

Effective leadership starts with listening and observing, but in agency operations, swift action is often necessary. While learning the people and processes, I implement a core set of tools inspired by the Entrepreneurial Operating System to provide clear, data-driven insights for key business decisions.

As leadership drives change, the focus remains on ownership, accountability, and sustained implementation to achieve business growth objectives.

  • "I can sincerely say it's a honor to work beside a natural leader with a knack for client engagement, PMO process, and risk mitigation. "

    Jonathan, Agency Owner

  • "As a strong advocate for continuous improvement, she consistently seeks out ways to enhance project management processes and best practices while leading her team with purpose and intention."

    Cathleen, Vice President

  • "Tessa consistently shows up as a reliable, thoughtful, strategic, and focused Product Manager and leader. She sets the bar high -- for herself and the quality of work she delivers to clients. She truly elevates a team. "

    Chelsea, Director of People & Culture

  • "She's diligent, professional, and extremely hard-working. After handling some of our biggest client accounts, Tessa is one diamond truly made under pressure.

    Erin, Brand Manager

LET’S CHAT

Take the first step towards simplified agency operations.